Answerly is an AI customer support platform designed for precision and reliability. It eliminates AI hallucinations by strictly relying on your provided knowledge base to solve customer issues instantly. It trains on your data from websites, PDFs, and Google Sheets, provides real-time agent health monitoring, and includes native forms for lead capture.
Freemium
from $9/mo
How to use Answerly?
Connect Answerly to your existing knowledge sources like your website, help docs, or Google Sheets. Train your AI agent on this specific data. Deploy the agent on your site or support channels. It will then answer customer queries accurately based only on your provided information, while you monitor its performance and fill any knowledge gaps identified by the system.
Answerly 's Core Features
Hybrid Vector Search AI Training: Train your agent by connecting to your website, reading PDFs, and syncing with Google Sheets in one central hub. You can prioritize specific Q&A pairs to ensure the AI focuses on your most critical data first.
Hallucination-Free Accuracy: Built for businesses that need precision, Answerly strictly uses your knowledge base to generate responses, eliminating the risk of AI making up facts or providing generic, unhelpful replies.
Real-Time Agent Health Dashboard: Get a performance score based on actual customer interactions. The system automatically identifies 'Knowledge Gaps'—questions the AI struggled with—so you know exactly what information to add next.
Native In-Chat Forms: Create custom forms that open directly within the chat window, allowing users to submit information like leads or support tickets without being redirected to an external landing page.
Scalable Multi-Agent Management: Manage from 1 to unlimited AI agents, websites, and datasets depending on your plan, making it suitable for solo founders, agencies, and large enterprises.
Extensive Integrations & Whitelabeling: Sync data instantly to over 20+ CRM and toolkit integrations. Higher-tier plans offer custom domains and full whitelabeling to remove Answerly branding.
Unlimited Messaging & Workspace Seats: All paid plans include unlimited messages. Pro and Ultra plans offer unlimited workspace seats, allowing your entire team to collaborate without per-user fees.
Answerly 's Use Cases
Technical Support Teams can deploy Answerly to instantly solve common technical issues, deflecting repetitive tickets and freeing human agents for complex problems, based solely on product documentation.
Sales and Marketing Teams use the native in-chat forms to qualify leads directly within conversations on their website, capturing contact info and needs without breaking the user's flow.
SaaS Founders and Startups rely on Answerly's accuracy to provide reliable 24/7 customer support from day one, building trust without the risk of AI providing incorrect information.
Digital Agencies managing multiple client brands utilize multiple AI agents to provide tailored, on-brand support for each client's unique knowledge base and website.
E-commerce Businesses implement Answerly to answer FAQs about shipping, returns, and product details, reducing pre-purchase friction and post-purchase support volume.
Educational Platforms and Online Courses deploy AI tutors or support agents trained specifically on their course materials, ensuring students get accurate answers aligned with the curriculum.
Enterprises with large internal knowledge bases use Answerly to create an internal support agent for employees, helping them find HR policies, IT procedures, and operational guides instantly.
Answerly 's Pricing
Free
$0 forever
Experience the power of Answerly with zero commitment. Includes 1 AI Agent, 1 Website, 1 AI Training Dataset, and basic AI models.
Starter
$9/mo
Essential AI power for individuals and small startups. Includes Unlimited Messages, 3 AI Agents, 3 Websites, 5 AI Datasets, and all AI models.
Pro
$19/mo
Perfect for managing multiple clients and brands. Includes 15 AI Agents, 15 Websites, 30 AI Datasets, Custom Domain, Lead Capture, and unlimited workspace seats.
Ultra
$29/mo
Total freedom for large scale operations and high-volume data. Includes Unlimited AI Agents, Websites, Datasets, Whitelabel, and all premium features.
