Obi is a voice AI agent designed to automate and scale customer onboarding and product activation. It replaces manual training sessions by providing interactive, human-like guidance directly within your application, leading to faster user adoption and freeing up customer success teams.
Paid
from $750/month
How to use Obi?
Upload your existing training videos or use the AI Training Mode to teach Obi about your product. Deploy Obi via a simple link, embed it in your product with a code snippet, or use it for screen-sharing demos. Obi then conducts personalized, interactive training sessions with new users, guiding them through workflows, answering questions, and interpreting dashboards in real-time.
Obi 's Core Features
Automated Training from Videos: Obi learns directly from your existing training videos and documentation, creating a training course in 5-10 minutes without heavy manual setup.
Interactive, Human-like Guidance: Acts as a fully customer-facing AI agent that replicates a live training call, providing step-by-step instructions and answering user questions conversationally.
In-App Deployment: Can be embedded directly into your product with a simple JavaScript snippet or deployed via a shareable link for maximum user engagement and convenience.
Real-time Adaptation: Guides users interactively, adapting to their pace, specific questions, and individual needs during the onboarding session.
Session Analytics & Optimization: Provides reports on user sessions to identify common blockers and pain points, allowing for continuous refinement of the training experience.
Screen Awareness: Trains users with full awareness of their screen and specific use case context, making guidance highly relevant and effective.
Scalable Onboarding: Manages hundreds of onboarding sessions simultaneously, eliminating the need to scale customer success headcount linearly with customer growth.
Obi 's Use Cases
For SaaS Founders: Scales product onboarding without hiring more staff, ensuring a consistent and high-quality experience for every new customer during hypergrowth phases.
For Customer Success Teams: Automates repetitive training calls, freeing up bandwidth for strategic customer relationships and reducing endless hand-holding.
For Product Teams: Ensures new features are discovered and properly used by guiding users interactively, unlike static tooltips that break with UI updates.
For Growth & Marketing Teams: Improves user activation and retention by providing immediate, effective training that reduces early-stage churn due to confusion.
For Technical Product Companies: Makes complex, technical training engaging and accessible for users (e.g., engineers learning system design) without requiring live expert intervention.
For SMEs Transitioning to AI: Helps move small and medium business onboarding processes from manual, resource-intensive methods to efficient, AI-led sessions.
Obi 's Pricing
Usage-based Plan
from $750/month
Tiered pricing based on user interaction time, tailored to your needs and phased rollout.
